FAQ - PENNSYLVANIA

Tele-Health

Does ARCannabis Clinic offer Tele-health or virtual visits with the doctors?

Yes! ARCannabis Clinic is the leading provider of tele-health medical marijuana certifications in the state of Pennsylvania and multiple other states. We have expertise in providing high-quality, focused, and safe care using phone, desktop computer, or tablet so that you don't need to come into our walk-in clinics to be seen. We offer tele-health virtual visits an industry-leading 7 days a week for a full 8 hours a day so there is always a time slot for you to get your quick medical card approval. Unlike the other guys, we aren't offering consultation timeslots for one hour a day once a week. This is our full-time passion, our mission, and we take our job seriously. Get your medical card approval from a clinic that will be around for years to come. Let ARCannabis Clinic be your home for green health.



What is a Tele-Health visit?

Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care. In simpler terms, in a tele-health visit, you can see and talk to your doctor from the comfort and safety of your own home using your smartphone, computer or tablet. ARCannabis Clinic has certified physicians who have special permission from the state of Pennsylvania to recommend patients for medical marijuana and we are offering our service an industry-leading 7 days a week.



How can a tele-health visit help me get a medical marijuana card?

ARCannabis Clinic is the leading provider of medical marijuana recommendations via tele-health or telemedicine visits. We offer tele-health visits an industry-leading seven days per week. A tele-health visit allows us to reach more people, and saves you time, effort, and money. Transportation, or gas money, or finding time off from work no longer is an issue with tele-health. A tele-health or virtual visit is a convenient way to access a licensed marijuana doctor to get your recommendation for a medical marijuana card in the state of Pennsylvania.



What are the steps to get a telehealth visit?

There are four buttons at the top of every page at www.arcannabisclinic.com. These four buttons say Step 1, 2, 3, and 4. If you follow these 4 steps you will have completed everything you need in order to have a successful consultation with our doctors.



I booked the telehealth appointment, now what?

After booking the appointment, please proceed to step 2, which is making your required payment. Step 3 is the required consent forms, for marijuana card appointments, fill out the MMJ consent form for Pennsylvania. For PTSD appointments, fill out the PTSD consent form. If you need an anxiety appointment instead, fill out the anxiety consent form. If you are doing a PTSD or Anxiety evaluation, you can skip step 4. Follow the yellow links at the top of the page on our website and you will know what to do every step of the way.



What technology do I need in order to have a tele-health visit?

All you need is a Smartphone/PC/or tablet and access to e-mail. We have multiple ways to reach out to you and multiple software platforms to make it all work. Don't worry if you're not tech-savvy, we have a dedicated support staff who can help you from start to finish and the tele-health visits are less than 15 minutes in duration. There's no waiting rooms, no waiting on the doctor. The doctor will contact you at the appointed time. ARCannabis Clinic has industry-leading customer service and support, and you can speak to our doctors and staff a full seven days a week. Now that's called service!



General

How long does it take to get the medical marijuana card?

ARCannabis Clinic physicians will register you into the Pennsylvania medical marijuana registry same-day of your appointment. It will take the Pennsylvania Department of Health about 2-7 days to process and send you your card.



Is ARCannabis Clinic a real medical clinic?

Yes. We are a real medical clinic and not a middleman brokerage service that matches random patients to random doctors. We advise patients to stay clear of these outfits and only go to trusted and reputable specialized marijuana clinics like us for your safety and peace of mind. We only certify qualified patients for a medical marijuana card (also called medical card, mmj card, marijuana card, cannabis card) and we do everything above-board and legal.



What makes ARCannabis Clinic different from the competition?

At ARCannabis Clinic, we believe in professionalism, service, and compliance above all else. There are lots of websites out there promising lots of things but most do not even have a physician who can see you right away. Most of these sites are middle-men brokerages who match patients to random doctors. With these other guys, you'll end up having to search for a new doctor every year and start over from scratch. Your reputation, livelihood, and personal health information is too important to entrust to just anyone. When you get a marijuana card (also known as a medical card, cannabis card, mmj card) that was certified at ARCannabis Clinic, you can do so knowing that you went to the largest, most trusted medical marijuana certification clinic in the state of Pennsylvania that has served more qualified patients than anyone else in the business. We have thousands of Google-Verified 5-Star Reviews from satisfied patients and you can read what they're saying about us at https://www.arcannabisclinic.com/testimonials



Do I lose my guns if I get a marijuana card?

This is a common misconception and the short answer is NO. You do not lose your guns by having an Pennsylvania Medical Marijuana Card. Medical marijuana laws have been in place for decades around the United States and we are not aware of any recorded instance where a medical marijuana patient was forced to give up the guns they already own for simply having a medical marijuana card.



Payment

What is the marijuana recommendation consultation fee?

The certification fee for a medical card is $250. We are the only cannabis clinic to offer a 100% risk-free consultation so if our cannabis doctor cannot certify you, then you will be refunded in full. Please be careful of cut-rate providers out there offering an unrealistic low price. Most of these outfits are middle-men brokers or they are data-mining websites that sell your information. ARCannabis Clinic is a legitimate medical clinic and no one has more available time slots and more physicians dedicated to medical cannabis certifications than we do. If you want peace of mind, trust in the State-wide Leader in Pennsylvania Medical Marijuana Recommendations --ARCannabis Clinic. Please call us at 888-454-2111 or book an appointment online for current offers and discounts



Do you take my insurance?

Unfortunately medical marijuana/cannabis is still federally illegal, therefore no insurance company has elected to cover cannabis-related treatments or related office visits. You can, however, use a health savings account or a flexible spending account to pay for your office visit. We currently accept debit cards and major credit cards. We do not accept personal checks.



What payment methods do you accept?

We accept only debit cards and major credit cards. We are the ONLY cannabis clinic in Pennsylvania to offer an in-house payment plan--You can still see our physician and get certified and then take up to 30 days to pay your certification fee. Please call 888-454-2111 for more information about our flexible payment plan.



Can I make a payment online?

YES! We have a new online bill pay portal to pay for your visit anytime, 24 hours a day, 7 days a week. Please visit https://www.arcannabisclinic.com/pay to make your payment. All major credit cards accepted. Please note, your credit card bill will show up as "HD Clinics, LTD"



How is my credit card charged?

Charges made to your credit card are made by our company legal name, NOT ARCannabis Clinic. There will be no mention of "cannabis" or "marijuana" on your credit card statement. We strive to respect your privacy and want to assure you that your privacy is important to us.



Appointment

I booked an appointment online, now what?

If you booked an appointment online you will be receiving a phone call from one of our friendly patient support representatives in order to help answer any questions you may have and to confirm your appointment. Please keep this in mind and be sure that you are able to speak to one of our representatives at least once after making your appointment. If we are unable to reach you by phone repeatedly, you may lose your time-slot to someone else who does confirm their appointment with us.



What do I need to have ready for my appointment?

1. IDENTIFICATION: Required! Have a copy of your photo ID such as an Pennsylvania driver's license or state-issued ID card. You MUST be 18 years of age and older 2. PAYMENT: Due at time of service. 3. Sign your consent form. Visit www.arcannabisclinic.com/consent to fill out the appropriate consent before your appointment Your medical marijuana recommendation will be submitted to the state Registry immediately after your visit and after full payment is made. We accept major credit cards and debit cards. We do NOT accept personal checks. No insurance is accepted at this time.



After my appointment, can you help me apply to the state?

Absolutely! After your appointment, you will get detailed instructions on how to register/activate your card with the Pennsylvania Department of Health. You will receive full step-by-step instructions with links to the health department website for the final step. If you need assistance, call us at 888-454-2111. We are here to help.



Are follow-up appointments required?

At ARCannabis Clinic, we do not require follow-up appointments but we have them available. Other cannabis clinics just want to sign your form and not see you for a year. At ARCannabis Clinic, we want to be invested in our patient's well-being and progress. We want to be able to chart that progess and help our patients choose the right decision for their own healthcare. We want our patients to know that we "have their back" throughout this journey, and that we are here to help.



I'm disabled and have a caregiver, do you register caregivers?

Yes. ARCC Physicians can register both the patient and caregiver during the physician certification process.