What is a Tele-Health visit?

Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care. In simpler terms, in a tele-health visit, you can see and talk to your doctor from the comfort and safety of your own home using your smartphone, computer or tablet. ARCannabis Clinic has certified Physicians with a specialized Certificate to Recommend Medical Marijuana and is serving the entire State of Ohio.

How can a tele-health visit help me get a medical marijuana card?

ARCannabis Clinic is the leading provider of medical marijuana recommendations via tele-health or telemedicine visits. We offer tele-health visits an industry-leading seven days per week. A tele-health visit allows us to reach more people, and saves you time, effort, and money. Transportation, or gas money, or finding time off from work no longer is an issue with tele-health. A tele-health visit is a convenient way to access a licensed marijuana doctor to get your recommendation or renewal to get or maintain a medical marijuana card in the state of Ohio.

What are the steps to get a telehealth visit?

There are four buttons at the top of every page at www.arcannabisclinic.com. These four buttons say Step 1, 2, 3, and 4. If you follow these 4 steps you will have completed everything you need in order to have a successful consultation with our doctors. If you would like for ARCannabis Clinic to request records from your doctor(s) we can do that for you at no additional charge.

I booked the telehealth appointment, now what?

After booking the appointment, please proceed to step 2, which is signing your consent forms. For marijuana card appointments, fill out the MMJ consent form for your state. For PTSD appointments, fill out the PTSD consent form. If you plan to do both appointments, fill out both forms. Step 3 is the payment, and Step 4 is requesting or uploading records. If you are doing a PTSD evaluation, you can skip step 4. Follow the yellow links at the top of the page on our website and you will know what to do every step of the way.

Why does ARCC require records?

ARCC engages in 100% white-hat practices and we understand how important it is for patients get not ony get legal, but to stay legal. There is no "corner-cutting" going on at ARCC. We require outside records because that is what the law says needs to be done. Unlike other places who do not require records and will "make a new diagnosis" for you and signs your certification, ARCC does not do that. These cut-rate providers will have to face the Ohio State Medical Board and other state authorities and will need to explain their practices at risk to them and the status of your card. It is not legal, nor ethical, for a physicial to blindly certify or "rubber-stamp" a diagnosis for the purpose of certifying a patient for medical marijuana. ARCC requires medical records to be collected prior to releasing a signed certification.

How long will tele-health visits be allowed to get a marijuana certification?

There is no definite end-date for tele-health visits due to the uncertainty of the covid-19 crisis. As long as tele-health remains allowed by the State of Ohio, we will offer it to our patients.

What technology do I need in order to have a tele-health visit?

All you need is a Smartphone/PC/or tablet and access to e-mail. We have multiple ways to reach out to you and multiple software platforms to make it all work. Don't worry if you're not tech-savvy, we have a dedicated support staff who can help you from start to finish and the tele-health visits are less than 15 minutes in duration. There's no waiting rooms, no waiting on the doctor. The doctor will contact you at the appointed time. That's called service!

What is a medical diagnosis consult?

ARCC offers a primary care medical diagnosis consult for patients who have not seen a doctor in a long time but have a qualifying condition. Our doctors will address your qualifying condition on this visit and will update the card recommending physician on your situation.

When can I get a tele-health appointment?

ARCannabis Clinic offers tele-health appointments Monday through Friday between 8:30am to 6pm. No one else is offering the availability, convenience, and service that we do. All you need is a working phone or Desktop PC/Tablet and our doctors can contact you at your convenience at the designated appointment time. We make the process so amazingly simple you will wish you had gotten a card sooner!

Does ARCannabis Clinic offer Tele-health or virtual visits with the doctors?

Yes! ARCannabis Clinic is the leading provider of tele-health medical marijuana certifications in the state of Ohio and multiple other states. We have expertise in providing high-quality, focused, and safe care using phone, desktop computer, or tablet so that you don't need to come into our walk-in clinics to be seen. We offer tele-health virtual visits an industry-leading 7 days a week for a full 8 hours a day so there is always a time slot for you to get your quick medical card approval. Unlike the other guys, we aren't offering consultation timeslots for one hour a day once a week. This is our full-time passion, our mission, and we take our job seriously.


How long does it take to get the medical marijuana card?

ARCannabis Clinic physicians will register you into the Ohio Medical Marijuana Registry same-day of your appointment, so that you can log in and activate your medical marijuana card right away. Some patients can speak to our doctor and be inside the dispensary within the hour buying their medicine!

How long does it take to get records?

That depends on your doctor. Some doctor's offices will respond quickly to records requests, some not so much. We have received records in as little as 1 day and sometimes we get records after 1 month or longer. ARCC will fax over a records request to your doctor's office but it usually helps if the patient calls the doctor's office to follow-up to make sure records were sent. Ultimately, it is the patient's responsibility to provide adequate medical records to prove the qualifying condition but we will do what we can to help. If you're having trouble getting records or do not want to wait, you can always see if you can get a PTSD diagnosis from an ARCC doctor--which allows for same day service without waiting for outside records.

Is ARCannabis Clinic a real medical clinic?

Yes. We are a real medical clinic and not a middleman brokerage service that matches random patients to random doctors. We advise patients to stay clear of these outfits and only go to trusted and reputable specialized marijuana clinics like us for your safety and peace of mind. We only certify qualified patients for a medical marijuana card (also called medical card, mmj card, marijuana card, cannabis card) and we do everything above-board and legal.

What makes ARCannabis Clinic different from the competition?

At ARCannabis Clinic, we believe in professionalism, service, and compliance above all else. Unlike our competitors, we are not some fly-by-night operation where a doctor is seeing you in a hotel conference room and you never see or hear from him or her again. There are lots of websites out there promising lots of things but most do not even have an in-house physician who can see you right away. Your reputation, livelihood, and personal health information is too important to entrust to just anyone. When you get a marijuana card (also known as a medical card, cannabis card, mmj card) that was certified at ARCannabis Clinic, you can do so knowing that you went to the largest, most trusted medical marijuana certification clinic in the state of Ohio that has served more qualified patients than anyone else in the business. We have thousands of Google-Verified 5-Star Reviews from satisfied patients and you can read what they're saying about us at https://www.arcannabisclinic.com/testimonials Also, we are the only clinic in the state with a risk-free guarantee: If our doctor does not provide you with a signed certification letter, the office visit is free. The other clinics do not refund at all if you don't qualify. Using ARCannabis Clinic is not only the safe and secure option, it is also makes the most sense. Why go anywhere else? Still unsure? Call our main number 888-454-2111 between 8am and 6pm and one of our friendly support agents will pick up the phone and answer your questions --7 days a week. That's the AR Cannabis Clinic difference.

Do I lose my guns if I get a marijuana card?

This is a common misconception and the short answer is NO. You do not lose your guns by having an Ohio Medical Marijuana Card. Medical marijuana laws have been in place for decades around the United States and we are not aware of any recorded instance where a medical marijuana patient was forced to give up the guns they already own for simply having a medical marijuana card.


What is the marijuana recommendation consultation fee?

The certification fee for a medical card is $250. We are the only cannabis clinic to offer a 100% risk-free consultation so if our cannabis doctor cannot certify you, then you will be refunded in full. Please be careful of cut-rate providers out there offering an unrealistic low price. Most of these outfits are middle-men brokers or they are data-mining websites that sell your information. ARCannabis Clinic is a legitimate medical clinic registered with the Ohio State Medical Board. No one has more locations than we do and more available time slots. If you want peace of mind, trust in the State-wide Leader in Ohio Medical Marijuana Recommendations --ARCannabis Clinic. Please call us at 888-454-2111 or book an appointment online for current offers and discounts

What is the PTSD consultation fee?

Unlike many of our competitors, we do not hide our prices or have hidden fees. We practice full transparency because we are confident in the value and service that we provide and we have over 50,000+ satisfied patients served. The recommendation fee for a brand new patient is $250 for a typical 12 month certification. We offer our veterans a $25 discount for their service for new certifications. We are the only cannabis clinic in Pennsylvania to offer a 100% risk-free consultation so if our cannabis doctor cannot recommend you for medical marijuana, then you will be refunded in full. Renewal appointments are only $200. We offer discounts and promotions so please reach out and see what you may qualify for! Please be careful of cut-rate providers out there offering an unrealistic low price. Most of these outfits are middle-men brokers or they are data-mining websites that sell your information. ARCannabis Clinic is a legitimate medical clinic and no one has more available time slots and more physicians dedicated to medical cannabis certifications than we do. If you want peace of mind, trust in the State-wide Leader in Pennsylvania Medical Marijuana Recommendations --ARCannabis Clinic. Please call us at 888-454-2111 or book an appointment online for current offers and discounts

Does my certification appointment payment apply towards the PTSD consultation?

No. The consultation fee for marijuana certification consultation is separate from the PTSD consultation fee.

Do you take my insurance?

Unfortunately medical marijuana/cannabis is still federally illegal, therefore no insurance company has elected to cover cannabis-related treatments or related office visits. You can, however, use a health savings account or a flexible spending account to pay for your office visit. We currently accept debit cards and major credit cards. We do not accept personal checks.

What payment methods do you accept?

We accept only debit cards and major credit cards. Apple Pay is also accepted. We are the ONLY cannabis clinic in Ohio to offer an in-house payment plan--You can still see our physician and get certified and then take up to 30 days to pay your certification fee. Please call 888-454-2111 for more information about our flexible payment plan.

Can I make a payment online?

YES! We have a new online bill pay portal to pay for your visit anytime, 24 hours a day, 7 days a week. Please visit https://www.arcannabisclinic.com/pay to make your payment. All major credit cards accepted. Please note, your credit card bill will show up as "HD Clinics, LTD"

How is my credit card charged?

Charges made to your credit card are made by our company legal name, NOT ARCannabis Clinic. There will be no mention of "cannabis" or "marijuana" on your credit card statement. We strive to respect your privacy and want to assure you that your privacy is important to us.