FAQ - ARKANSAS

Payment

Do you take my insurance?


Unfortunately medical marijuana/cannabis is still federally illegal, therefore no insurance company has elected to cover cannabis-related treatments or related office visits. We currently accept cash, debit cards, major credit cards. We do not accept personal checks.




What is the marijuana certification consultation fee?


The certification fee for a brand new patient is $250 for a typical 12 month certification. We offer our veterans a $25 discount for their service for new certifications. We are the only cannabis clinic in Arkansas to offer a 100% risk-free consultation so if our cannabis doctor cannot certify you, then you will be refunded in full. Renewal appointments are only $200. We offer discounts and promotions so please reach out and see what you may qualify for! Please be careful of cut-rate providers out there offering an unrealistic low price. Most of these outfits are middle-men brokers or they are data-mining websites that sell your information. Arkansas Cannabis Clinic is a legitimate medical clinic registered with the Arkansas State Medical Board and we have multiple physical brick-and-mortar clinic locations all around the state. No one has more locations than we do and more available time slots. If you want peace of mind, trust in the State-wide Leader in Arkansas Medical Marijuana Certifications --Arkansas Cannabis Clinic. Please call us at 888-454-2111 or book an appointment online for current offers and discounts




What payment methods do you accept?


We accept only cash, debit cards, and major credit cards. Apple Pay is also accepted. We are the ONLY cannabis clinic in Arkansas to offer an in-house payment plan--You can still see our physician and get certified and then take up to 30 days to pay your certification fee. Please call 888-454-2111 for more information about our flexible payment plan.




How is my credit card charged?


Charges made to your credit card are made by our company legal name, NOT AR Cannabis Clinic. There will be no mention of "cannabis" or "marijuana" on your credit card statement. We strive to respect your privacy and want to assure you that your privacy is important to us.




What kinds of discounts do you offer?


AR Cannabis Clinic offers discounts to our veterans, fire, police, and ems. We thank you for your service! We offer discounts for renewal patients. Some lucky patients may also get a free logo mug, hat, or other swag at checkout!




Do you offer a payment plan?


YES! AR Cannabis Clinic is the ONLY cannabis certification clinic in the state of Arkansas to offer our valued patients an in-house payment plan. You can get certified for as little as $50 down and take up to 30 days to pay off your remaining balance. Our doctors will still see you before you make any payment, as always, and you can pay us over time. How's that for service? Call us at 888-454-2111 to inquire more about our flexible payment plan and to set up a no-risk appointment to see our friendly doctors. Please note, the payment plan is NOT available for PTSD Diagnosis appointments (where you need to get the PTSD Diagnosis from our doctor).




Do you offer group discounts?


Yes! Conditions do apply, so please call 888-454-2111 in order to arrange for a group discount. Group discounts are awarded on a case-by-case basis by our manager on duty so please call ahead to make the arrangements, especially for groups larger than 2 or 3. No group discount will be given without prior authorization.




Can I pay partly in cash and partly with card?


YES! We will take payment either way you can give it! (No coins please)




Can I make a payment online?


YES! We have a new online bill pay portal to pay for your visit anytime, 24 hours a day, 7 days a week. Please visit https://www.arcannabisclinic.com/pay to make your payment. All major credit cards accepted. Please note, your credit card bill will show up as "HD Clinics, LTD"




What is the PTSD consultation fee?


The consultation fee for a PTSD evaluation is $99 and this is fully refundable to you if you do not qualify for a PTSD diagnosis. You will speak to a second ARCC physician who can determine if you meet criteria for PTSD.




Does my certification appointment payment apply towards the PTSD consultation?


No. The consultation fee for marijuana certification consultation is separate from the PTSD consultation fee. You will be speaking to two different ARCC physicians so there are two separate fees.





Appointment

What do I need to bring to my appointment?


1. IDENTIFICATION: Required! Please bring a photo ID such as an Arkansas driver's license or state-issued ID card. You MUST be 18 years of age and older and be an Arkansas resident to receive a medical marijuana card in Arkansas. 2. DOCUMENTATION: Plan Ahead! Our physicians suggest that you bring supporting documentation with your diagnosis or prior treatment to the clinic at the time of your appointment. Documentation should clearly state your name, visit date, qualifying diagnosis, and treatment. DON'T HAVE MEDICAL RECORDS? YOU CAN STILL BE SEEN BY OUR DOCTORS RISK-FREE AND OUR OFFICE STAFF WILL HELP YOU GATHER YOUR MEDICAL RECORDS AFTER YOUR APPOINTMENT AT NO CHARGE! 3. PAYMENT: Due at time of serivce. Your signed marijuana certification, if approved, will be provided to you immediately after your visit and after full payment is made. We accept major credit cards and cash. We do NOT accept personal checks. No insurance is accepted at this time. We DO offer an in-house payment plan. Please call toll-free 888-454-2111 for more details.




Do you offer weekend appointments?


YES! Getting a marijuana card with Arkansas Cannabis Clinic is easy, fast, AND convenient! We are proud to offer the MOST appointment times in the industry and now offer telemedicine appointments 7 days a week via smartphone/pc/tablet. We offer in-person walk-in appointments at most of our clinics and also offer Saturday appointments at select locations. We listen to our patients' needs, and do our best to accomodate them, that's the AR Cannabis Clinic difference!




Do you have a cancellation or no-show policy?


If you do not show for a scheduled appointment, then you will be charged a no-show fee as indicated in the terms and conditions on our consent form. If you need to cancel your appointment, you must cancel at least 48 hours prior to your appointment or you will be assessed a cancellation fee. Please give us a call and let us know what's keeping you from making it to your appointment and we will see what we can do to get you the help you need.




Are follow-up appointments required?


At AR Cannabis Clinic, we do not require follow-up appointments but they are encouraged. Other cannabis clinics just want to sign your form and not see you for a year. At AR Cannabis Clinic, we want to be invested in our patient's well-being and progress. We want to be able to chart that progess and help our patients choose the right decision for their own healthcare. We want our patients to know that we "have their back" throughout this journey, and that we are here to help.




I don't have my medical records yet, can I still make an appointment?


YES! If you feel you can get the required documents before your appointment time you are welcome to book an appointment. If you need help gathering medical records, don't worry! Our in-house documentation specialists will be happy to help you at NO CHARGE. If for some reason you are unable to gather your documents before your appointment, please inform us at least 48 hours in advance.




How recent do my medical records have to be?


It depends. Our doctors prefer recent medical records, the more recent the better. If you have records from several years ago, contact us and let one of our in-house documentation specialists give you tips and advice on your specific situation.




I booked an appointment online, now what?


If you booked an appointment online you will be receiving a phone call from one of our friendly patient support representatives in order to help answer any questions you may have and to confirm your appointment. Since Arkansas Cannabis Clinic does not require a deposit in order to book an appointment, we sometimes get appointments made from people who are not serious about getting a marijuana card and who no-show for their appointment. Please keep this in mind and be sure that you are able to speak to one of our representatives at least once after making your appointment. If we are unable to reach you by phone repeatedly, you may lose your time-slot to someone else who does confirm their appointment with us.




Where is the North Little Rock (McCain Blvd) clinic located?


Our North Little Rock clinic is located on the second floor of the McCain Crossing Shopping Center above Sprint. To get to the second floor, you must enter from the rear of the building and take the elevator or stairs. We are at the end of the hallway, just follow the signs. If you need more detailed directions, please give us a call at 888-454-2111.




Where is the Little Rock (Bowman Rd) clinic located?


Our Little Rock clinic is located in West Little Rock on 1121 S. Bowman Rd directly across from Lowe's. We are in the Creekwood Plaza Shopping Center. We are in the same building as Subway. If you need more detailed directions or get lost, please call us at 888-454-2111.




I'm running late for my appointment, do I have to reschedule?


Not necessarily. It depends on how late you are and how busy the clinic is at that particular time. If you are running late, don't hesitate to call our friendly patient support specialists at 888-454-2111 and explain your situation. You are not "in trouble" so don't worry. Just let us know how late you are going to be and we will do our best to work with you. There's no "late fee" or penalty.




After my appointment, can you help me apply to the state?


Absolutely! During your appointment day, you will get detailed instructions on how to apply to the Arkansas Department of Health for your medical marijuana card. Before you leave our office you will have all the information needed and forms filled out as best as we legally can for you to apply either via mail or online to the ADH. If you need further assistance, just ask before leaving our clinic or call us at 888-454-2111. We are here to help.




What if my regular doctor will not release my records to me?


If your doctor is not cooperating with providing your medical records to you, don't worry, we are here to help. By law, they must provide your medical records to you upon your request, but we understands sometimes doctor's offices can drag their feet or put you on the back burner. We can request those medical records on your behalf. Records requests always go smoother when another medical clinic requests them, and we have a good relationship with doctors across the state. Chances are, your doctor is already referring patients to us. Just give us a call at 888-454-2111 and let us handle it.




Where is the Texarkana (Jefferson Blvd and I-30) clinic located?


Our Texarkana clinic is located at 4415 Jefferson Blvd, in Texarkana, Arkansas. We are close to the interstate I-30 and just a few blocks from the dispensary Bloom Medicinals which is on 410 Realtor Rd. If you need more help finding us at our Texarkana clinic, Google maps will take you straight to us or you can call us at 888-454-2111.




Where is the Bentonville (Walton and 14th Street) clinic located?


Our Bentonville clinic is located at 201 SW 14th Street, Suite 103. We are located next door to the Cox Store and behind Starbucks where Walton Blvd intersects with 14th Street. Our clinic is located in the former space occupied by Arbor Vitae Chiropractic. If you need additional help finding us, Google Maps will take you to our front door or you may call us at 888-454-2111 for more assistance.




Where is the Hot Springs (Central Avenue) clinic located?


Our Hot Springs Clinic is located at 1500 Central Avenue, Suite F, Hot Springs, Arkansas. We are located less than 1 mile North from Oaklawn Race Track and Casino on Central Avenue in the heart of Hot Springs. We are only within a few miles of Green Springs Dispensary and Doctor's Orders Rx. If you need help finding us, Google Maps will take you directly to our front door, and you can also call at 888-454-2111.




I'm disabled and have a caregiver, do you certify caregivers?


No. Ony the patient gets certified with AR Cannabis Clinic but if you are a physically disabled patient who will have a caregiver buy your medicine for you, the caregiver needs to apply directly to the Arkansas Department of Health to get a caregiver card. However, if the caregiver is also a patient and will buy medicine for themselves, we will be happy to see the caregiver as a patient.




Does AR Cannabis Clinic have an inclement weather policy?


Yes. When deemed necessary by senior management, AR Cannabis Clinic reserves the right to cancel and/or delay the clinic opening until weather conditions allow safe access to the clinics for our patients and staff. AR Cannabis Clinic understands that many of our patients travel far and wide to visit one of our clinics and we do not want to put our patients' wellbeing in jeopardy by being open during inclement weather. We consult with local news and idrivearkansas.com in order to determine road conditions. We want to serve our patients, but only when it is safe to do so.




Where is the Fort Smith (Rogers Avenue) clinic located?


Our Fort Smith clinic is located at 7612 Rogers Avenue immediately in front of Sam's Club and beside the Baptist Health Urgent Care. Our parking lot is connected to the Sam's Club parking lot so getting to us after shopping is easy and convenient. We are in the heart of the main retail corridor of Fort Smith, next to the popular eateries and shopping destinations. To contact our clinic, call us at 888-454-2111.




Where is the Jonesboro (Stadium Blvd/Red Wolf) clinic located?


Our Jonesboro clinic is located at 1319 Red Wolf Blvd (formerly named Stadium Blvd) next to Popeye's and Car-Mart. Our clinic is located just minutes from NEA Full Spectrum dispensary and we have a big beautiful sign on the building which is the biggest front facade in Jonesboro. If you have driven down Red Wolf Blvd at night, you can't miss our sign!




Where is the Clinton (Highway 65) clinic located?


Our Clinton clinic is located at 244 Highway 65 North, just minutes away from Super Wal-Mart. It is located off the main highway running through town and you can't miss it.




Where is the Springdale (Sunset Ave) clinic located?


Our Springdale clinic is located at 2940 West Sunset Avenue right next to Springdale Malco Cinema Grill. There is also a Harp's Grocery next door. If you need additional help finding us, Google Maps will take you to our front door or you may call us at 888-454-2111 for more assistance.




What if I miss the doctor's phone call?


If you happen to miss the doctor's phone call, don't worry. The doctor will circle back and call you again usually after 10 or 15 minutes. Our doctors will leave you a voice mail, when possible, for you to call us back at 888-454-2111 so you can let our staff know you are ready for a call. Please do not call back to the doctor's phone number. Our doctors do not answer incoming calls, especially when they are in-session with another patient. Calling the doctor back can interrupt the session with another patient. Please be courteous to other patients and the doctor's time by patiently waiting for the doctor's follow-up phone calls.





General

When do the dispensaries open?


There are now several dispensaries in Arkansas that have opened for business. The open dispensaries will have a link on our "Dispensary Reviews" page located on our website. As more information becomes available, we will post the information to our news feed and blog page. Please keep in mind, that in order to go into a dispensary, you MUST already have your Arkansas medical card (also called marijuana card, mmj card, cannabis card) or you will not be allowed entry into the dispensary. You can easily book an appointment to see our marijuana doctor RISK-FREE by booking an appointment online or by calling 888-454-2111




Where are the dispensaries going to be?


We have a map posted on our news feed that shows the locations of the 32 licensed dispensaries that will open in Arkansas. Please note a few of the locations may have changed since that map was published. As we get more information, we will post it to our news feed and blog page. You can see the latest map here: https://www.arcannabisclinic.com/post/medical-marijuana-buy-sites-32-total-in-arkansas




Does AR Cannabis Clinic protect my privacy?


Privacy and security is of the utmost importance at AR Cannabis Clinic. We do not share or sell your information online or to any third party. Any personal demographic information you submit to us via our website is via secure https: using industry-standard encryption technology and FULLY HIPPA COMPLIANT. Furthermore, if you pay via credit card, your billing statement will show a charge to HD Clinics, LTD. There will not be any mention of AR Cannabis Clinic or marijuana on your statement.




Does my employer have to know about me getting a marijuana card?


AR Cannabis Clinic does not contact your employer or your job about your medical information. Patients are responsible for abiding by the policies set forth by their employer as to whether they are allowed to use medical marijuana.




Does my doctor have to know about me getting a marijuana card?


AR Cannabis Clinic is a certification-only clinic. We are not a primary care clinic for our patients. We understand that many patients want a discreet consultation with a marijuana doctor and prefer to see a marijuana specialist for their cannabis care so we take every measure to protect your privacy. AR Cannabis Clinic complies with the HIPPA which is federal law. We do not contact your doctor unless you ask us to or it is absolutely medically necessary--but if we do we will always ask for your approval first.




What areas of Arkansas do you service?


Arkansas Cannabis Clinic serves the entire state! We are the largest tele-health provider for medical cannabis cards in the state, and are seeing patients 7 days a week from anywhere in Arkansas. We are also happy to see you in clinic as well. We can accomodate patients who have a long drive to get to one of our clinics. We are the only company with multiple clinics located throughout Arkansas and we plan to have an AR Cannabis Clinic within one hour of all residents of our great state! We can book the date and time that works best for your schedule and work around your other doctors appointments so that you can see us while you are already in town. Let us know how we can help make your visit to our clinic more convenient. We are also actively looking for areas to expand so check back often, our next clinic may be in your town!




What makes Arkansas Cannabis Clinic different from the competition?


At Arkansas Cannabis Clinic, we believe in professionalism, service, and compliance above all else. Unlike our competitors, we are not some fly-by-night operation where a doctor is seeing you in a hotel conference room and you never see or hear from him or her again. There are lots of websites out there promising lots of things but most do not even have an actual physical clinic in Arkansas. Your reputation, livelihood, and personal health information is too important to entrust to just anyone. When you get a marijuana card (also known as a medical card, cannabis card, mmj card) that was certified at Arkansas Cannabis Clinic, you can do so knowing that you went to the largest, most trusted medical marijuana certification clinic in the state of Arkansas that has served more qualified patients than anyone else in the business. We have thousands of Google-Verified 5-Star Reviews from satisfied patients and you can read what they're saying about us at https://www.arcannabisclinic.com/testimonials Also, we are the only clinic in the state with a risk-free guarantee: If our doctor does not provide you with a signed certification letter, the office visit is free. The other clinics do not refund at all if you don't qualify. Using Arkansas Cannabis Clinic is not only the safe and secure option, it is also makes the most sense. Why go anywhere else? Still unsure? Call our main number 888-454-2111 between 8am and 6pm and one of our friendly support agents will pick up the phone and answer your questions --7 days a week. That's the AR Cannabis Clinic difference.




What is a "Low Commitment Marijuana Doctor?"


A medical marijuana physician certification letter is a required document needed to apply for an Arkansas medical marijuana card (also known as cannabis card, mmj card, medical card). The process seems straightforward: you see a doctor, the doctor reviews your records, then the doctor signs a letter that you send in to the Arkansas Department of Health along with your application. As you are about to find out, there is a whole lot more than meets the eye about such a simple yet important step. Most people who have a qualifying condition will be needing their medicine for a long time, maybe for life. Since the law states you must re-certify every year, this is all the more reason to get it right on your first certification to avoid headaches down the road. There are a multitude of reasons why you should choose a medical marijuana specialty clinic for your certification needs, but we will address specifically the topic of low-commitment doctors and why you should avoid them. A low-commitment doctor does not have a specialty standalone medical clinic. It takes great expense, time, effort, multiple permits, and Arkansas State Medical Board approval in order to start a bonafide medical clinic in the State of Arkansas. Only serious and committed doctors who are in it for the long-haul are going to go through these steps. Arkansas Cannabis Clinic is locally physician owned, locally physician operated, and fully approved and registered as a medical clinic specializing in medical cannabis certifications by the Arkansas State Medical Board. A low-commitment doctor works for a middleman. There are numerous websites out there advertising certification services but they are really just brokers that match patients to doctors. There is no consistency, and you never know who you are seeing or if you will even see the same doctor in a few months or in a few years. These brokerage websites are constantly trying to attract new doctors to their platform, and as more join, that increases the chances that you will have a different experience every time you re-certify. You may go to a downtown Little Rock clinic this year and next year be sent to Maumelle for re-certification. Do you think your records will be in one place? Doubtful. If you want to use a brokerage service, plan to collect and maintain ALL of your medical records and bring them in every year. Also be prepared to plead your case every year on why you qualify to be re-certified. If you use AR Cannabis Clinic, re-certification is a smoother experience because you know what is expected to bring and we keep and maintain your medical records and add to it every year. A low-commitment doctor requires minimal to NO medical records. To be compliant with the law, a certifying physician should verify previous diagnoses and understand the clinical picture of a patient's medical condition. If this doctor is not requiring to see previous medical records, what kind of records is this low-commitment doctor keeping himself/herself for their own practice? Lack of records puts both you and the doctor at legal risk, and this is a problem that simply cannot be ignored. AR Cannabis Clinic requires adequate records, and we keep your records in encrypted storage for you so that you don't have to. A low-commitment doctor is open for business only one or two days a week. Need a same day/next day appointment? A low-commitment doctor probably can't help you. You will be extremely lucky if someone picks up their clinic phone on the days they are closed. Arkansas Cannabis Clinic has multiple clinic locations across the state and offers convenient appointment times 6 days a week, with a full office support staff backing those days. Keep an eye out because we are growing and expanding to new locations soon!




Is Arkansas Cannabis Clinic a real medical clinic?


YES! Arkansas Cannabis Clinic is fully-approved and registered by the Arkansas State Medical Board as a real medical clinic specializing in medical cannabis. We are an Arkansas physician-owned and Arkansas physician-operated medical clinic with multiple locations to serve you, our valued patients. We have a physical retail clinic in West Little Rock, North Little Rock, Bentonville, Texarkana, and Hot Springs with an additional 7 clinics planned throughout Arkansas for a total of 12. We are not an out-of-state corporate-entity middleman brokerage service that matches random patients to random doctors. We advise patients to stay clear of these outfits and only go to trusted and reputable specialized marijuana clinics like us for your safety and peace of mind. We only certify qualified patients for a medical marijuana card (also called medical card, mmj card, marijuana card, cannabis card) and we do everything above-board and legal.




What dispensary should I use?


Arkansas Cannabis Clinic has a section of our website called "Dispensary Reviews." We have varied experiences with the dispensaries on multiple levels that may be relevant to your experience as a customer. We have insight into some of the personalities of the owners and employees of most of the dispensaries from our personal dealings with them. It is important to note that Arkansas Cannabis Clinic has ZERO financial interest in any dispensary. We get no kickbacks, incentives, or payments from any dispensaries or cultivators. We will update our reviews of the dispensaries as new information comes in and as market conditions change. We reserve the right to change our opinion if the facts warrant it. The bottom line is that we want our patients to have a first-class experience at a dispensary because a first-class experience is what we provide to them. We do not want our patients to be turned off of a potentially helpful medicine that can improve their lives because of a bad experience at a dispensary. Arkansas Cannabis Clinic will ALWAYS protect our patients first and foremost and we will help our patients choose the best dispensary for their situation.




Where are the Arkansas Cannabis Clinics located?


To view the most up-to-date listings of our clinic locations, please visit https://www.arcannabisclinic.com/locations We currently have operating clinics in Little Rock, North Little Rock, Texarkana, Hot Springs, Bentonville, Springdale, Clinton, Jonesboro, and Fort Smith. We are nearing completion of opening in West Memphis, Pine Bluff, El Dorado. AR Cannabis Clinic is rapidly expanding across the State of Arkansas and we could be opening near you in the near future. We are the only Cannabis Certification Clinic in Arkansas with multiple retail brick-and-mortar locations to better serve the citizens of our state. When it comes to your medical marijuana certifications, trust the state-wide leader, AR Cannabis Clinic. If you need to contact our clinics, call our toll-free main number 888-454-2111.




Who are the Doctors at AR Cannabis Clinic?


Dr. David Nguyen, MD is a born-and-raised lifelong Arkansan who specializes in emergency medicine. Dr. Nguyen attended UAMS for both medical school and residency. Dr. Nguyen has years of experience treating and seeing the deadly effects of the opioid crisis first-hand in Emergency Rooms across Arkansas, and he felt compelled to do something about it, founding AR Cannabis Clinic with his wife Hannah in February 2019. Dr. Nguyen is joined by six additional physicians with years of experience and a FULL-TIME commitment to help patients in Arkansas access medical marijuana. AR Cannabis Clinic is looking to add more talented, compassionate doctors to join our growing team. AR Cannabis Clinic employs only the most talented medical marijuana doctors (mmj doctors) who specialize in medical marijuana certifications. Patients will receive full credentials of the certifying physician that they see and they can request a repeat appointment with the physician of their choice. WE ARE NOT A BROKERING SERVICE-- We do not match patients to random doctors across the state. This is NOT a "side-gig" for our doctors. This is a full-time commitment, and a mission to offer the best cannabis care in Arkansas. We take our job seriously, and we are open 6 days a week and have multiple clinic locations as a testament to our commitment to this field. There is simply nobody else in Arkansas that has invested more time, energy, and passion into medical marijuana certifications than the doctors at AR Cannabis Clinic.




Where else do you plan to open a clinic?


AR Cannabis Clinic has plans to open several additional clinics throughout the state. Let us know where you would like us to open a clinic and we will take that into consideration when deciding where to open next. Please stay tuned for the latest news announcement as they are coming soon. Our blog and newsletter subscribers will be the first to know of any upcoming clinic openings.




Do I need a marijuana card first before going to the dispensary?


Yes. Most of the dispensaries that have opened require a valid medical marijuana card before even being allowed to step foot inside the dispensary. We have seen several reports of some rude (armed) security "bouncing" people out of the dispensary who don't have a card so we don't recommend patients to go sight-seeing without having a card first. Call 888-454-2111 to book an appointment to get the process started on getting a medical cannabis card (medical card).




Can I buy one of those nice AR Cannabis logo hats or mugs?


YES! We have logo hats and mugs for sale. You can purchase these items at our check-in or check-out windows. Our online store is coming soon so you can also have the items shipped to your home.




Is AR Cannabis Clinic hiring?


Yes! We are always looking for talented people to join our growing team. We have open positions in our clinics and in our call center, and we are also looking for additional physicians. If you are interested, please visit our website at www.arcannabisclinic.com and click on the tab that says "hiring" to get started.




Do I lose my guns if I get a marijuana card?


This is a common misconception and the short answer is NO. You do not lose your guns by having an Arkansas Medical Marijuana Card. Medical marijuana laws have been in place for decades around the United States and there has been no recorded instance where a medical marijuana patient was forced to give up the guns they already own.




How long does it take to get the medical marijuana card?


After submitting your application with the ADH, you can expect to receive your card in 1-2 weeks from the time you submit your completed application. Once you have been approved in the state system, you can log back in to your ADH online account and if it says "status approved" you can print your card from your home computer and printer. A "hard copy" will still be sent to your mailing address regardless if you choose to print your card or not. Please note: printing your card will only save you a few days of mailing time. Please plan to wait 1-2 weeks of processing time regardless if you plan to print the card or not.




How long does it take to get records?


That depends on your doctor. Some doctor's offices will respond quickly to records requests, some not so much. We have received records in as little as 1 day and sometimes we get records after 1 month or longer. ARCC will fax over a records request to your doctor's office but it usually helps if the patient calls the doctor's office to follow-up to make sure records were sent. Ultimately, it is the patient's responsibility to provide adequate medical records to prove the qualifying condition but we will do what we can to help. If you're having trouble getting records or do not want to wait, you can always see if you can get a PTSD diagnosis from an ARCC doctor--which allows for same day service without waiting for outside records.





Tele-Health

What is a Tele-Health visit?


Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care. In simpler terms, in a tele-health visit, you can see and talk to your doctor from the comfort and safety of your own home using your smartphone, computer or tablet. AR Cannabis Clinic was the first dedicated cannabis clinic in Arkansas to offer tele-health visits. Telehealth was launched at ARCC on 4/8/20, the same day the Arkansas Department of Health issued its emergency ruling allowing it's use.




How can a tele-health visit help me get a medical marijuana card?


Arkansas Cannabis Clinic was the very first dedicated cannabis clinic in the state of Arkansas to offer tele-health or telemedicine visits. We offer tele-health visits an industry-leading seven days per week. A tele-health visit allows us to reach more people, and saves you time, effort, and money. Transportation, or gas money, or finding time off from work no longer is an issue with tele-health. Even though Arkansas Cannabis Clinic has 12 physical locations across Arkansas, we cannot be everywhere. A tele-health visit is a convenient way to access a licensed marijuana doctor to get your certification or renewal to get or maintain a medical marijuana card.




What technology do I need in order to have a tele-health visit?


All you need is a Smartphone/PC/or tablet and access to e-mail. We have multiple ways to reach out to you and multiple software platforms to make it all work. Don't worry if you're not tech-savvy, we have a dedicated support staff who can help you from start to finish and the tele-health visits are less than 15 minutes in duration. There's no waiting rooms, no waiting on the doctor. The doctor will contact you at the appointed time. That's called service!




Do I have to have my records first before visiting with the doctor?


Unlike other clinics, we do not have to have your records before speaking to our doctor. Our doctor will speak to you about your medical and surgical history and figure out which medical records he needs to get you certified. After the visit, our dedicated support staff will request for the records on your behalf from your doctors/hospitals. We take care of everything from start to finish, making visits with Arkansas Cannabis Clinic worry-free and stress-free.




What if I prefer to visit in-person with a doctor?


Arkansas Cannabis Clinic has an industry-leading 12 physical retail clinics to serve you. Due to COVID-19, you will speak to our doctors via telemedicine even if you come to the clinic. You will get the same premiere service and support as you would at any of our locations whether online or offline.




How long will tele-health visits be allowed to get a marijuana certification?


There is no definite end-date for tele-health visits due to the uncertainty of the covid-19 crisis. As long as tele-health remains allowed by the State of Arkansas, we will offer it to our patients.




When can I get a tele-health appointment?


Arkansas Cannabis Clinic offers tele-health appointments an industry-leading 7 DAYS A WEEK between 8:30am to 6pm. No one else is offering the availability, convenience, and service that we do. All you need is a working phone and our doctors can call you at your convenience at the designated appointment time. We make the process so amazingly simple you will wish you had gotten a card sooner!




What if I miss the doctor's phone call?


If you happen to miss the doctor's phone call, don't worry. The doctor will circle back and call you again usually after 10 or 15 minutes. Our doctors will leave you a voice mail, when possible, for you to call us back at 888-454-2111 so you can let our staff know you are ready for a call. Please do not call back to the doctor's phone number. Our doctors do not answer incoming calls, especially when they are in-session with another patient. Calling the doctor back can interrupt the session with another patient. Please be courteous to other patients and the doctor's time by patiently waiting for the doctor's follow-up phone calls.




Can I still come to the clinic to get help?


Yes. Although our doctor consultations are done via tele-health visit, you are free to come to any of our 12 retail clinics to get help to pay for your visit, fill out needed consent forms, or to speak to our doctor on our video equipment but this is optional. ARCC has streamlined the process so that it can all be done from the comfort of your phone or from anywhere.




I booked the telehealth appointment, now what?


After booking the appointment, please proceed to step 2, which is signing your consent forms. For marijuana card appointments, fill out the main consent form. For PTSD appointments, fill out the PTSD consent form. If you plan to do both appointments, fill out both forms. Step 3 is the payment, and Step 4 is requesting or uploading records. Follow the yellow links at the top of the page on our website and you will know what to do every step of the way.




What are the steps to get a telehealth visit?


There are four yellow buttons at the top of every page at www.arcannabisclinic.com. These four buttons say Step 1, 2, 3, and 4. If you follow these 4 steps you will have completed everything you need in order to have a successful consultation with our doctors.




Why does ARCC require records?


ARCC engages in 100% white-hat practices and we understand how important it is for patients get not ony get legal, but to stay legal. There is no "corner-cutting" going on at ARCC. We require outside records because that is what the law says needs to be done. Unlike other places who do not require records and will "make a new diagnosis" for you and signs your certification, ARCC does not do that. These cut-rate providers will have to face the Arkansas State Medical Board and other state authorities and will need to explain their practices at risk to them and the status of your card. It is not legal, nor ethical, for a physicial to blindly certify or "rubber-stamp" a diagnosis for the purpose of certifying a patient for medical marijuana. ARCC requires medical records to be collected prior to releasing a signed certification. However, you can still have a consultation with our doctors before having your records in hand -- we will get the records after your visit.




What is a medical diagnosis consult?


ARCC offers a primary care medical diagnosis consult for patients who have not seen a doctor in a long time but have a qualifying condition. Our doctors will address your qualifying condition on this visit and will update the card certifying physician on your situation.




Does ARCannabis Clinic offer Tele-health or virtual visits with the doctors?


Yes! ARCannabis Clinic is the leading provider of tele-health medical marijuana certifications in the state of Arkansas and multiple other states. We have expertise in providing high-quality, focused, and safe care using phone, desktop computer, or tablet so that you don't need to come into our walk-in clinics to be seen. We offer tele-health virtual visits an industry-leading 7 days a week for a full 8 hours a day so there is always a time slot for you to get your quick medical card approval. Unlike the other guys, we aren't offering consultation timeslots for one hour a day once a week. This is our full-time passion, our mission, and we take our job seriously.





PTSD

What is PTSD?


PTSD stands for Post-Traumatic Stress Disorder. PTSD is a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event.The condition may last months or years, with triggers that can bring back memories of the trauma accompanied by intense emotional and physical reactions. Symptoms may include nightmares or unwanted memories of the trauma, avoidance of situations that bring back memories of the trauma, heightened reactions, anxiety, or depressed mood. Source: Mayo Clinic and others




Is PTSD a qualifying condition to get a marijuana card?


Yes. PTSD is recognized as a qualifying condition for a medical marijuana card in every state with a medical marijuana card program, including Arkansas and Missouri. ARCC doctors can diagnose you with PTSD, if you qualify, same day so you can get your medical marijuana card FAST.




How do I know if I have been diagnosed with PTSD?


Usually your mental health professional or PCP will tell you if you are being diagnosed with PTSD or post-traumatic stress disorder. If you have not heard those words being used during your visits, you probably have not been officially diagnosed with PTSD. No worries, ARCC physicians can help you get diagnosed with PTSD if you qualify, and they can do it online at your convenience.




How can ARCC help me get diagnosed with PTSD?


Arkansas Cannabis Clinic has several physicians (MD) on staff who are available for a quick consultation to determine whether you meet criteria for PTSD. If you meet criteria based on the DSM-5 (Diagnostic and Statistical Manual of Mental Disorders), you will be diagnosed with PTSD and then you will qualify for a medical marijuana card in the state in which you are applying for a card. ARCC doctors can diagnose you for PTSD same day (if you qualify), and together with a signed certification showing your PTSD diagnosis, you can go directly to the state registration step to get your card FAST.




Can the same doctor diagnose me with PTSD and approve me for medical marijuana?


No. If the same doctor diagnoses you and certifies you for medical marijuana, that is a conflict of interest and against the law. Beware of cut-rate clinics and providers who are making your diagnosis and signing your form. These doctors are going to get into big trouble with the authorities and your medical marijuana card can be called into question or revoked altogether. ARCC has best practices and we would never put your card or you at risk, that is why we have two separate physicians use their own clinical judgement. One physician will diagnose you with PTSD if you qualify, and another physician will sign your medical marijuana certification.




What is the DSM - 5 and why is it important?


The Diagnostic and Statistical Manual of Mental Disorders (DSM) is the handbook used by health care professionals in the United States and much of the world as the authoritative guide to the diagnosis of mental disorders. DSM contains descriptions, symptoms, and other criteria for diagnosing mental disorders. It provides a common language for clinicians to communicate about their patients and establishes consistent and reliable diagnoses that can be used in the research of mental disorders. ARCC Physicians will base your diagnosis of PTSD on the DSM - 5 criteria. Source: American Psychiatric Association




I have PTSD but it was diagnosed a long time ago, can you help?


If you were diagnosed with PTSD and several years have passed without seeking treatment or followup of your PTSD, you probably need to have it re-diagnosed. You may contact your existing mental health provider to schedule a follow-up or you may consult with an ARCC physician who will be happy to discuss your situation. If you meet criteria for PTSD, you will be re-diagnosed for PTSD by an ARCC physician and will be eligible to get a medical marijuana card. ARCC offers a same-day diagnosis service for patients.




What if I don't qualify for PTSD after speaking to an ARCC physician?


If you don't qualify for a PTSD diagnosis, you will be refunded for your PTSD evaluation fee in full.




What if I have PTSD but don't want to wait for records to come in?


We have several patients who have a PTSD diagnosis, but do not want to wait for records to come in from their existing mental health providers. We are happy to re-diagnose you for PTSD to expedite your card application process. Having an ARCC physician diagnose you for PTSD is the fastest way to get a medical marijuana card, short of already having records in hand and uploading to us. Since it takes time for a doctor's office to respond to a medical records request (sometimes several weeks), some patients would rather just get re-diagnosed by an ARCC physician so they can go directly to applying with the state. As always, ARCC is happy to help.




Do I have to get re-diagnosed every year for PTSD to get renewed for a card?


No. Our doctors do not expect PTSD to go away in a year, a few years, or even several years. The decision whether you need additional records is based on the physician's clinical judgement. You can speak to our doctors risk-free to discuss your unique situation.




What if I miss the doctor's phone call?


If you happen to miss the doctor's phone call, don't worry. The doctor will circle back and call you again usually after 10 or 15 minutes. Our doctors will leave you a voice mail, when possible, for you to call us back at 888-454-2111 so you can let our staff know you are ready for a call. Please do not call back to the doctor's phone number. Our doctors do not answer incoming calls, especially when they are in-session with another patient. Calling the doctor back can interrupt the session with another patient. Please be courteous to other patients and the doctor's time by patiently waiting for the doctor's follow-up phone calls.




Do I have to go into the office to get a PTSD diagnosis?


No. All PTSD consultations are done via tele-health visit. You are free to come to any of our 12 retail clinics to get help to pay for your visit, fill out needed consent forms, or to speak to our doctor on our video equipment but this is optional. ARCC has streamlined the process so that it can all be done from the comfort of your phone or from anywhere.




Is there a payment plan for the PTSD consultation?


No. PTSD Diagnosis consultations must be paid in full before the doctor will speak to you.




What are the steps to get a PTSD Diagnosis consultation?


There are four yellow buttons at the top of every page at www.arcannabisclinic.com. These four buttons say Step 1, 2, 3, and 4. If you follow the first 3 steps you will have completed everything you need in order to have a successful PTSD consultation with our doctors.





How to Apply

How do I apply for a card at the ADH?


If you have visited with our doctors and have your signed certification, visit https://www.arcannabisclinic.com/adh for detailed step-by-step instructions, with pictures, on how to apply at the Arkansas Department of Health website.




What is the direct link to apply at the ADH website?


https://ammsys.adh.arkansas.gov/ From the link above, you can register as a patient, register as a caregiver, and register as a visiting patient from out of state.




How do I register as a caregiver in the state of Arkansas?


Please visit https://ammsys.adh.arkansas.gov/ in order to register as a caregiver in the state of Arkansas.




I'm an out of state medical marijuana patient, how do I buy marijuana in Arkansas?


Please visit https://ammsys.adh.arkansas.gov/ to register as a visiting patient in order to get a visitor's marijuana card which allows you to buy medical marijuana in the state of Arkansas for a period of 30 days.




How long does it take to get the card after I have applied with the state?


After submitting your application with the ADH, you can expect to receive your card in 1-2 weeks from the time you submit your completed application. Once you have been approved in the state system, you can log back in to your ADH online account and if it says "status approved" you can print your card from your home computer and printer. A "hard copy" will still be sent to your mailing address regardless if you choose to print your card or not. Please note: printing your card will only save you a few days of mailing time. Please plan to wait 1-2 weeks of processing time regardless if you plan to print the card or not.




How to get a marijuana card in Arkansas


Getting a marijuana card in State of Arkansas is easy as 1-2-3. 3 Steps to Get Your Arkansas Medical Marijuana Card https://www.arcannabisclinic.com/how-to-get-a-marijuana-card





Drug Consults

What is a Drug Therapy Consult?


AR Cannabis Clinic (ARCC) is proud to offer to our patients specialized consultations focused specifically on educating you on what you should buy for your unique situation and qualifying condition. By Arkansas law, pharmacists are specifically allowed to make recommendations to patients concerning what cannabis products to buy, how to use, and to get dosing instructions for best therapeutic results. Only ARCC Doctors and Pharmacists have specialized training and are knowledgeable on ALL medical marijuana products and strains grown and sold in Arkansas. AR Cannabis Clinic is proud to be the FIRST and ONLY medical clinic in Arkansas offering marijuana-focused Pharmacist consultations for medication management and drug interactions. It is taking most patients 3-6 MONTHS of trial-and-error to find the right strain and product that works for them. This is not only frustrating, but very costly. Be armed with the knowledge of what you need to buy, how much to buy, and how to dose yourself before you ever step foot into a dispensary. Let ARCC Pharmacists tell you exactly what you need for your unique situation.




What is a Drug Interactions Consult?


AR Cannabis Clinic Pharmacists will review your entire medications list and identify any potential drug-interactions with your current medicines and with medical cannabis/CBD. Despite what you hear, there ARE drug interactions involved between medical cannabis/CBD and pharmaceutical prescription drugs. ARCC Pharmacists are specially trained to understand the intricacies of how medical cannabis works and how it can affect the current medicines you already take, especially if you were just started on a new medicine by your doctors. Our pharmacists will prepare a written recommendation that you can present to your current doctor to optimize your prescription medicines. AR Cannabis Clinic is the FIRST and ONLY medical clinic in Arkansas to offer this valuable service.




Why do I need an ARCC Drug Consult?


If you're hurting every single day, you can't afford to go the "trial and error" route at the dispensary. There are limits to how much cannabis you can buy per month, and if you exceed that limit with the wrong cannabis strain or the wrong delivery type, you'll have to wait 30 days before your allotment "resets" and you can buy something else. The reality is, good help is hard to find at the dispensary, and at the end of the day, the people who will be "helping" you at the dispensary are not trained medical professionals. When there is a line outside the door of people waiting to get into the dispensary, the "budtenders" motivation is to help as many people as they can, as fast as they can. This is not a good situation to be in if you are a first-time user or someone new to cannabis. Be armed with a treatment plan created specifically for you by our doctors BEFORE you step foot into the dispensary. It can save you lots of time, heartache, money, and will give you a better cannabis experience from day one.




Can I book a Drug Consult after I get my card?


Yes. You can speak to our doctors at Arcannabis Clinic for a personalized drug consult at any time, however, it is best to speak to our specialists first before going to the dispensary. That way, you can be sure to get a product that works for you before spending hundreds of dollars on medicines that may not work well or work at all.




Is there a payment plan for Drug Consult appointments?


There is no payment plan option for Drug Consult appointments. All consults musts be paid in full prior to speaking to our providers. There is a discount available for those booking a Combined Drug Consult appointment.





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Our mmj doctors ( marijuana doctor ) and staff here at ARCannabis Clinic are committed to educate and help you understand the process in which to obtain your marijuana card/cannabis card, medical card ( cannabis card ) so that you may have an alternative treatment option.  The marijuana doctor ( cannabis doctor ) and staff at ARCannabis Clinic understand that the world is changing and the art of medicine has to change along with it.  Our marijuana doctors ( cannabis doctors ) will see you periodically for follow-up appointments and visit with you on your progress.  Your cannabis card marijuana card ( mmj card ) is required to be re-certified yearly by your marijuana doctor ( cannabis doctor ) to keep your marijuana card/cannabis card active.  Get certified to get your marijuana card, cannabis card today!  Our cannabis doctor, marijuana doctor is available 7 days a week to visit with you.

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